1. Introduction

Anele Dental is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect personal information in accordance with:

• UK GDPR

• Data Protection Act 2018

This policy applies to information collected through our website, appointment bookings, and clinical services.

2. Information We Collect

We may collect and process the following types of information:

Personal Information

• name

• date of birth

• address

• email address

• telephone number

Medical Information

• medical history relevant to dental care

• medication information

• dental history and treatment records

Website Information

• IP address

• browser information

• usage data relating to website interactions

3. How We Use Your Information

Your information may be used to:

• provide dental care and treatment

• manage appointments

• maintain medical and dental records

• communicate with you about your care

• comply with legal and regulatory obligations

Personal data will only be used for legitimate clinical, administrative, or legal purposes.

4. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Provision of healthcare services

• Legal obligations relating to medical records

• Legitimate interests in operating the clinic

• Patient consent where required

Health information is classified as special category data and is handled with additional protections.

5. Data Sharing

Patient information may be shared where necessary with:

• clinicians involved in your care

• dental laboratories involved in treatment

• regulatory or legal authorities where required

Information will only be shared when necessary and appropriate safeguards are in place.

6. Data Security

We take appropriate technical and organisational measures to protect personal information from:

• unauthorised access

• accidental loss

• misuse or disclosure

Access to patient information is restricted to authorised staff who require it for their duties.

7. Data Retention

Dental records must be retained in accordance with professional and legal guidelines.

Typically, dental records are retained for a minimum period recommended by healthcare regulations following the last date of treatment.

8. Your Data Protection Rights

Under UK data protection law, individuals have the right to:

• request access to their personal data

• request correction of inaccurate information

• request restriction of processing in certain circumstances

• lodge a complaint with the Information Commissioner’s Office (ICO)

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site.

Users can manage cookie preferences through their browser settings.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, you may contact the clinic directly.